I called up McDonald's Delivery Service (McDelivery) at 1300-13-1300 for a late dinner. However, I was rather disappointed with the McDelivery service. I decided to provide an online feedback to McDonald's for future improvement:

Hello,

I would like to provide feedbacks on McDelivery service. I placed my order via the phone and was rather disappointed with the services. I received my order 1 hour and 30 minutes later with the wrong products (cheeseburger instead of Ayam Goreng) eventhough the products orders were correctly printed on the receipt. The cheeseburger had to be thrown away as none of us can take beef. The coke drinks were also spilt with only half of it left. The drinks droppings made a mess on my floor.

I hope McDelivery can learn from Pizza Hut Delivery as the later seems to have a better system and procedure.

Thank you.